Reviews - Happy Customers

Based on 42 reviews
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Great service

Great service. This is the first time I reserved Lakeshore Express. I will be a loyal client going forward.

Great service friendly people

We have used Lakeshore Express several times and it is wonderful! Professional, friendly , just a great service well worth the very reasonable fee.

Wonderful, dependable service!

Im very thankful for this service in Holland! It absolutely makes my trips out of town for Hope College easier and more enjoyable. Rick works hard to track flight times, text me if there are any developments , and makes sure I’m safely transported. Thank you Lakeshore Express!

Fantastic!

Rick was very accommodating with a nice clean vehicle and snacks. I would highly recommend this service.

Reliable & Relaxing

Lakeshore Express is my go-to ride service from my home in Park Twp to the Grand Rapids airport and back. They have consistently provided me with a stress free, customer focused experience.

Great Service!

I’m so happy we discovered Lakeshore Express! Now it’s stress-free, convenient, comfortable, and safe getting to and from the Grand Rapids Airport. We highly recommend Rick and his company!

Great service

Rick VK is a very prompt driver with exceptional service to and from the airport. Even when our flight changed last minute, he was able to adjust for the delay. We are sharing this service,with our friends. Thank you Rick!

Awesome Service

We absolutely will continue to use Rick at Lakeshore Express for our airport rides. Rick is friendly and checks on us instead of the other way around. We appreciate his hospitality whether we are going or returning. No more begging relatives to drive us .

Outstanding service

Rick is an outstanding professional who always has your best interests in mind. He is always prompt and is willing to accommodate any last minute changes. He is very personable , courteous and extremely kind. I highly recommend him for any of your travel needs

Business Travel Accomodations

I work for a corporation in the Holland/Zeeland area where Uber and Lyft are not an option. Lakeshore Express has been a huge help with transporting guests and employees coming from out of town. Rick is very prompt and always responds to email and phone requests in a timely manner. My travelers have gone out of their way to let me know their experience with this service was great! Rick always tries to do his best to accommodate last minute requests as well. I'm very glad to have found this service!

Prompt and courteous

Rick provided on time professional service in a clean vehicle and had nice conversations for the 45 min drive back to spring lake from grr. Very pleasant experience. Will certainly use his services again.

Safe travel despite snowy weather!

My last minute request and coordination of shuttle service from GRR to Saugatuck was easy, pick up went smoothly, and despite terrible snow/visibility, I felt safely delivered to my destination in Saugatuck. Rick was friendly but focused on a safe drive. I was impressed and have already made arrangements to use Lakeshore Express for my next round trip airport shuttle.

Smooth sailing from door to door

Landing at an unfamiliar airport with scant public transportation to and from an airport can set the tone for the best made travel plans. Lakeshore Express seamless on time pick up and airport return took the guesswork and travel anxiety. Rick texted and greeted me with prompt pick up and departure service, enhanced with a road trip snack and pleasant orientation to West Michigan. His driving was impeccable, his assist with baggage helpful. Lakeshore deserves five stars as an ambassador enhancing travelers' experience to the beauty, the culture , and the kindness of the people of West Michigan's unique regional tapestry of people and history. Bravo!